March 21st, 2023 | Best Practices in Telecom Management
IQ Wired is a Certified Woman Owned Small Business, and we are proud of the work we do in supporting clients’ strategic initiatives and business challenges every day. If you haven’t thought about working with us because of our accolades; like a 99% retention rate and a 94% customer satisfaction rate, maybe you should think […]
March 14th, 2023 | Best Practices in Telecom Management
As the first quarter comes to an end, we ceremoniously welcome the beginning of spring. Spring represents change and growth, often including an internal assessment of successes and failures. As you implement or plan for strategic initiatives this year, we encourage you to ‘spring’ into action with IQ Wired. We help optimize your cost management, […]
January 24th, 2023 | Best Practices in Telecom Management
At IQ Wired our goal is to ensure we provide value and create a positive, optimal experience for our clients, employees and partners. One way we do that is tirelessly striving to maintain our position as a thought leader in the always evolving technology and telecommunications space. This dynamic digital world that we live in […]
January 19th, 2023 | Best Practices in Telecom Management
The third Thursday of January, April, July, and October, businesses take the time to examine and appreciate their most valuable asset, their customers. Improving customer relationships should be something that all businesses aim for every day. At IQ Wired we use this reminder to emphasize the importance of our customers as the most crucial element […]
January 10th, 2023 | Best Practices in Telecom Management
Home Office Safety and Security (HOSS) Week occurs in the second full week in January each year. During this week, Work From Home (WFH) employees are urged to evaluate the safety of their work environment in protecting themselves, their family and their employers. It is a nod to both the employee and employer taking time […]
September 27th, 2022 | Best Practices in Telecom Management News & Events
The consumer price index, which measures changes in the cost of food, housing, gasoline, utilities, and other goods, rose by 8.3% over the past 12 months in August — a 40-year-high. You may have also noticed an increase in the cost of vehicles, food, and/or fuel over the last few months. The latest data from the […]
June 07th, 2022 | Best Practices in Telecom Management Uncategorized
It has been 10 years since we launched our Technology and Telecommunications Service Management (TTSM) Program! It has been amazing to see this program and team grow, evolve and progress into a one of kind full life cycle and inventory management solution for our clients. We are so grateful for the continued partnership of […]
September 16th, 2019 | Best Practices in Telecom Management
Let’s face it, telecom contracts and agreements tend to be long, confusing, and full of acronyms. Many contracts are multi-year agreements where pricing is locked in at a non-competitive rate for the duration of the contract term. Business needs evolve and change at a rapid pace creating a challenge for Information Technology and Finance departments […]
August 29th, 2019 | Best Practices in Telecom Management
Today we write about a topic near and dear to the approach that IQ Wired takes with our customers. As a recent article on Forbes points out: Listening is becoming a lost art. Listening is the single most crucial skill in communicating and building your business. Listening increases productivity, boosts confidence and reduces errors. Listening […]
March 12th, 2019 | Best Practices in Telecom Management
First and foremost one should make sure they are looking at an apples to apples comparison. Some carriers do not offer certain applications in their offering (i.e. LD minutes, web hosting with SEO options, some offer a couple of analog lines as a free add on to a full PRI, etc.). Equally as important is […]