At IQ Wired, we believe in the power of exceptional customer service and we’re proud to celebrate Customer Service Week 2024 from October 7th to 11th! This week highlights the dedication and hard work of our team, who continuously go above and beyond to ensure the highest level of support for and partnership with our clients.

Our success is driven by a few key statistics that speak volumes about our commitment to excellence:

• 100% Customer Service Rating – Every client interaction is met with professionalism and expertise, ensuring complete satisfaction across the board.
• 8-Year Average Tenure – Our team members stay with us long term, which means our clients benefit from the consistency, continuity, experience, and knowledge to support our clients.
• 99% Retention Rate in our Service Management Program – Trust and satisfaction are at the core of our relationships with clients, and we take pride in maintaining such high levels of retention.

This Customer Service Week and frankly every week of the year, we celebrate our team for their unwavering commitment to delivering the best possible experience to our clients, or what we like to call the ‘IQ Wired Experience’. Thank you to all our dedicated professionals who make this happen every day!