IQ Wired Blog

August 26th, 2022 | News & Events Wired In to Our Community

Women’s Equality Day

Seneca Falls, New York, 1948. This is where the first Women’s Rights Convention was held which launched the movement for women’s equality. 51 years ago, the U.S. Congress designated today, August 26th, as Women’s Equality Day. This day commemorates the passage of the 19th Amendment (also known as the ‘Susan B. Anthony Amendment’) to the […]

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August 23rd, 2022 | News & Events Wired In to Our Community

Insight Series- Volume 2

Customer Experience; Humans VS Technology? Forrester Research noted, 2021 marked a major emphasis on automation so expect the pendulum to swing back toward a renewed focus on the agent touchpoint. In essence what customers are wanting to see again is the human element of customer support. How do you add the human element when the […]

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July 20th, 2022 | News & Events Wired In to Our Community

The Insight Series

We took some time out of the chaos that is the technology and telecommunications industry to sit with our Director of Engineering, Rob Hurst, to hear his feedback and thoughts on what he is hearing and seeing in the industry! This is our first topic of many, as we continue to interview other IT Professionals […]

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July 12th, 2022 | News & Events Uncategorized

TTSM Program

IQ Wired’s Technology and Telecommunications Service Management (TTSM) Program is a game- changer for our clients in realizing savings, optimization and so much more. They get the intimate opportunity to engage with our teams and resources including our Director of Sales, Jamie Stultz  Yeomans and Stacey Yannett, Director of TTSM! This dynamic duo is constantly […]

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July 07th, 2022 | News & Events Wired In to Our Community

July Is Independent Retailer Month

July is a time to celebrate the independent retailers that help build our economy; creating more sustainable cities, towns and communities. There are over 143,853 small specialty retail stores in business this year. Shopping independent creates a unique personal experience for customers and opportunity for shop owners to share a passion. While they may be […]

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June 27th, 2022 | Uncategorized

Happy National Barcode Day!

National Barcode Day!! Did you know the first Barcode EVER scanned was on a pack of Wrigley’s Juicy Fruit gum!!! On June 26, 1974, the first Universal Product Code (UPC), invented by Norman Joseph Woodland, was scanned in Troy, Ohio. This barcode was on a pack of Wrigley’s Juicy Fruit gum, and was a significant […]

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June 14th, 2022 | News & Events

2022 Challenges and Impacts

It can’t be just me?  Supply chain challenges, the Great Resignation, legacy product sunsetting; have you been dealing with some of these trends of 2022? Many organizations have and we know it can impact Client Service and Satisfaction. What better time to focus on resiliency and enhancing efficiencies to continue to deliver for your clients […]

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June 09th, 2022 | News & Events Telecom Technology Updates

Human Capital and Rapid Change

The World Economic Forum has stated and agreed “Across nearly all industries, the impact of technological and other changes is shortening the shelf-life of employees’ existing skill sets; The talent to manage, shape and lead the changes underway will be in short supply unless we take action today to develop it. Businesses will need to […]

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