“If we do a Telecom and Technology Service Management agreement with you, does that make some of our in-house IT personnel obsolete?”

Absolutely not. We get engaged when IT departments want to free up the time of their valuable technical resources from tedious administrative tasks associated with technology management. In one sense it’s no different from when you hire an additional person to relieve the pressure on existing staff. In this case, our team will get involved at your direction to support your internal goals. The only key difference is we’re like an additional employee that doesn’t hit your bottom line because our compensation is more than covered by the savings we realize for you.