CARRIER TROUBLE TICKETS
If you are having service impacting issues please follow these these steps:
- Contact your service provider
- Open a ticket and obtain a trouble ticket number
- If you don’t feel that your repair issue is adequately addressed, please contact IQ Wired at 800-754-4815
COMMON CARRIER CUSTOMER SUPPORT NUMBERS
ACC Business
888-286-2686
AireSpring
888-320-7075 – Commercial
888-356-0706 – Residential
AT&T
800-222-0400
BCN Solutions Express
800-742-3220
Birch Communications (Access)
888-275-0777
Birch
866-424-5100
Comcast
800-391-3000 – SMB/Coax Customers
800-741-4141 – Ethernet Customers
877-543-3961 – PRI Customers
855-368-0600 – Mixed Orders
EarthLink (formerly New Edge)
877-693-9009
EasyLink
866-323-9707
Ernest
800-456-8353
Evolve IP
877-459-4347 option 5
foreThought
303-815-1000
Fusion
877-579-6453
Global Crossing
800-249-4672
InContact (UCN)
800-363-9602
InterCall
888-966-8686
Allstream (formerly Integra)
303-248-7000
Internap
877-843-4662
Level 3
877-253-8353
Lumen (formerly CenturyLink,Embarq)
800-786-6272
Lumen (formerly CenturyLink, Qwest)
800-603-6000 Customer Care
877-878-7543 – Integrated Access/VOIP
800-672-8520 – INet Access, DNS
800-860-1020 – Long Distance
800-229-6751 – Ethernet, Frame Relay
800-223-7508, opt. 1,1,3,2,2 – PRI T1
Masergy
877-462-7374
MetTel
866-638-6637
866-625-2228
NeoNova
866-431-2963
NetWolves
800-676-8870
Nitel
866-892-0915
Paetec
877-340-2555
PGi
888-569-3848
Power Net Global
866-813-1653
ShoreTel
877-654-3573
Spectrum (formerly Charter Business)
800-314-7195
Sprint
800-877-5045
Stratus Networks (formerly Access2 Go)
866-822-2246
TelePacific
877-487-8722
Time Warner Cable (now Charter)
877-892-2220
Level 3 (formerly tw telecom)
800-829-0420
Verizon Business
800-444-1111
West IP Communications (formerly Smoothstone)
888-728-0950
Windstream (formerly NuVox)
800-600-5050
Verizon (formerly XO)
800-421-3872
Zayo (formerly AboveNet)
888-636-2778