March 08th, 2023 | News & Events
Happy International Women’s Day! This year’s theme set by the UN for 2023, is “DigitALL: Innovation and technology for gender equality.” The focus is centered on the digital age and how we can utilize technology to globally support the development of women and gender equality. International Women’s Day (IWD) dates back to the 1908 protests […]
February 07th, 2023 | News & Events
Dr. Shirley Jackson, a theoretical physicist and famous Black inventor, is world renowned for her remarkable contributions across business, technology, and science. Dr. Jackson’s research directly paved the way for the creation of portable fax, touch tone telephones, solar cells, fiber optic cables, and the technology behind caller ID. Her science interest led her to […]
October 05th, 2022 | News & Events
The White House proclaimed October 2022 as Cybersecurity Awareness Month. It was a proclamation for people, businesses, and institutions of the United States to recognize the importance of cybersecurity. The ask is to take action to better protect ourselves against cyber threats, and to observe Cybersecurity Awareness Month in support of national security and resilience. […]
September 27th, 2022 | Best Practices in Telecom Management News & Events
The consumer price index, which measures changes in the cost of food, housing, gasoline, utilities, and other goods, rose by 8.3% over the past 12 months in August — a 40-year-high. You may have also noticed an increase in the cost of vehicles, food, and/or fuel over the last few months. The latest data from the […]
September 20th, 2022 | News & Events
Our own Darcee Nelan, CEO and one of the top 10 influencers in the channel recently attended the Channel Partners MSP Summit and Leadership Summit in Orlando. She moderated panels on two key topics of interest in the channel; The Future of the Agent Model and The Great Technology Services Distributor Debate. As for the […]
August 26th, 2022 | News & Events Wired In to Our Community
Seneca Falls, New York, 1948. This is where the first Women’s Rights Convention was held which launched the movement for women’s equality. 51 years ago, the U.S. Congress designated today, August 26th, as Women’s Equality Day. This day commemorates the passage of the 19th Amendment (also known as the ‘Susan B. Anthony Amendment’) to the […]
August 23rd, 2022 | News & Events Wired In to Our Community
Customer Experience; Humans VS Technology? Forrester Research noted, 2021 marked a major emphasis on automation so expect the pendulum to swing back toward a renewed focus on the agent touchpoint. In essence what customers are wanting to see again is the human element of customer support. How do you add the human element when the […]
August 04th, 2022 | News & Events Wired In to Our Community
We may all be thinking, “I can’t believe we are more than halfway through the year, when did this happen?” Aside from any worry that may come over us there are some things from a business and leadership perspective we can be doing halfway through the year to ensure optimal success through year end. The […]
July 20th, 2022 | News & Events Wired In to Our Community
We took some time out of the chaos that is the technology and telecommunications industry to sit with our Director of Engineering, Rob Hurst, to hear his feedback and thoughts on what he is hearing and seeing in the industry! This is our first topic of many, as we continue to interview other IT Professionals […]
July 12th, 2022 | News & Events Uncategorized
IQ Wired’s Technology and Telecommunications Service Management (TTSM) Program is a game- changer for our clients in realizing savings, optimization and so much more. They get the intimate opportunity to engage with our teams and resources including our Director of Sales, Jamie Stultz Yeomans and Stacey Yannett, Director of TTSM! This dynamic duo is constantly […]