September 20th, 2022 | News & Events
Our own Darcee Nelan, CEO and one of the top 10 influencers in the channel recently attended the Channel Partners MSP Summit and Leadership Summit in Orlando. She moderated panels on two key topics of interest in the channel; The Future of the Agent Model and The Great Technology Services Distributor Debate. As for the […]
August 26th, 2022 | News & Events Wired In to Our Community
Seneca Falls, New York, 1948. This is where the first Women’s Rights Convention was held which launched the movement for women’s equality. 51 years ago, the U.S. Congress designated today, August 26th, as Women’s Equality Day. This day commemorates the passage of the 19th Amendment (also known as the ‘Susan B. Anthony Amendment’) to the […]
August 23rd, 2022 | News & Events Wired In to Our Community
Customer Experience; Humans VS Technology? Forrester Research noted, 2021 marked a major emphasis on automation so expect the pendulum to swing back toward a renewed focus on the agent touchpoint. In essence what customers are wanting to see again is the human element of customer support. How do you add the human element when the […]
August 04th, 2022 | News & Events Wired In to Our Community
We may all be thinking, “I can’t believe we are more than halfway through the year, when did this happen?” Aside from any worry that may come over us there are some things from a business and leadership perspective we can be doing halfway through the year to ensure optimal success through year end. The […]
July 20th, 2022 | News & Events Wired In to Our Community
We took some time out of the chaos that is the technology and telecommunications industry to sit with our Director of Engineering, Rob Hurst, to hear his feedback and thoughts on what he is hearing and seeing in the industry! This is our first topic of many, as we continue to interview other IT Professionals […]
July 12th, 2022 | News & Events Uncategorized
IQ Wired’s Technology and Telecommunications Service Management (TTSM) Program is a game- changer for our clients in realizing savings, optimization and so much more. They get the intimate opportunity to engage with our teams and resources including our Director of Sales, Jamie Stultz Yeomans and Stacey Yannett, Director of TTSM! This dynamic duo is constantly […]
July 07th, 2022 | News & Events Wired In to Our Community
July is a time to celebrate the independent retailers that help build our economy; creating more sustainable cities, towns and communities. There are over 143,853 small specialty retail stores in business this year. Shopping independent creates a unique personal experience for customers and opportunity for shop owners to share a passion. While they may be […]
June 14th, 2022 | News & Events
It can’t be just me? Supply chain challenges, the Great Resignation, legacy product sunsetting; have you been dealing with some of these trends of 2022? Many organizations have and we know it can impact Client Service and Satisfaction. What better time to focus on resiliency and enhancing efficiencies to continue to deliver for your clients […]
June 09th, 2022 | News & Events Telecom Technology Updates
The World Economic Forum has stated and agreed “Across nearly all industries, the impact of technological and other changes is shortening the shelf-life of employees’ existing skill sets; The talent to manage, shape and lead the changes underway will be in short supply unless we take action today to develop it. Businesses will need to […]
March 10th, 2022 | News & Events
Each year, ColoradoBiz does extensive research, collects industry data and facilitates reader voting to produce various business rankings. We are thrilled and very proud to announce IQ Wired landed on both the Top 200 Private Companies and Top 100 Woman-Owned Companies in Colorado. Year over year, it’s amazing to see our passion turn to success! […]