Carrier Trouble Tickets

If you are having service impacting issues, please follow these steps:

  • Contact your service provider

  • Open a ticket and obtain a trouble ticket number

  • If you don’t feel that your repair issue is adequately addressed, please contact IQ Wired at 800.754.4815

Contact Us

Common Carrier Support Numbers

ACC Business
888-286-2686

AireSpring
888-320-7075 – Commercial
888-356-0706 – Residential

AT&T
800-222-0400

BCN Solutions Express
800-742-3220

Comcast
800-391-3000 – SMB/Coax Customers
800-741-4141 – Ethernet Customers
877-543-3961 – PRI Customers
855-368-0600 – Mixed Orders

Evolve IP
877-459-4347 option 5

Fusion
877-579-6453

NICE InContact 
800-363-9602

Lumen (formerly CenturyLink,Embarq)
800-786-6272

Lumen (formerly CenturyLink, Qwest)
800-603-6000 Customer Care
877-878-7543 – Integrated Access/VOIP
877-453-8353 – INet Access, DNS
800-860-1020 – Long Distance
800-229-6751 – Ethernet, Frame Relay
800-223-7508, opt. 1,1,3,2,2 – PRI T1

Masergy
877-462-7374

MetTel
866-638-6637
866-625-2228

Nitel/HyperCore
866-892-0915

Spectrum (formerly Charter Business)
800-314-7195

TPX
877-487-8722

Verizon Business
800-444-1111

800-421-3872

Windstream
800-600-5050

Zayo (also AllStream and Integra)
888-636-2778