Carrier Trouble Tickets

If you are having service impacting issues, please follow these steps:

  • Contact your service provider

  • Open a ticket and obtain a trouble ticket number

  • If you don’t feel that your repair issue is adequately addressed, please contact IQ Wired at 800.754.4815

Contact Us

Common Carrier Support Numbers

ACC Business
888-286-2686

AireSpring
888-320-7075 – Commercial

AT&T

800-222-0400


Comcast

800-391-3000 – SMB/Coax Customers
800-741-4141 – Ethernet Customers
855-368-0600 – Mixed Orders
877-543-3961 – PRI Customers

Fusion

877-579-6453

Lumen

Technician National Services

877-453-8353

Lumen Electrical / Optical

888-687-8080

Lumen Ethernet (AZ, CO, ID, IA, MN, MT, NE, NM ND OR, SD, UT, WA, WY)

800-229-6751

MetTel
866-638-6637

Spectrum (formerly Charter Business)

800-314-7195

TPX
877-487-8722

Verizon Business
800-444-1111

Zayo (also AllStream and Integra)

866-364-6033