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Buying Technology for Software Provider

 

Video Transcript from Axion Heath

Hi, I’m Gage Garby I’m one of the founders of Axion Health and I’m the CEO of Scout Health as well. my name is Michele Spiessbach I am the VP of software development for Axion Health. At Axion Health we provide employee health software to hospitals.

What projects has IQ Wired helped you with?

The very first project that IQ Wired earned helped us with with finding a hosting company. We had decided to migrate from our old hosting system and the old company used for the maintenance of that system. We wanted to find somebody completely new who really fit what we needed in our culture and all that. Nadia from IQ Wired called me and we talked and she asked me a lot of questions about what we needed and all that and then she was able to give me the names of people and companies that could possibly help us and would be a really good fit for us we have.

What size is your environment?

We have a firewall of course, and a load balancer we have a couple of different Network zones. We have an Oracle database on two different database servers they are we use Oracle Rac on the cluster environments active-active and we have probably, I think we have about four web servers that we use. We have FTP servers we have a disaster recovery system also and high security, very very high security. We deal with PHI (Protected Health Information) a lot, so we have to be very secure.

What did you find most valuable in using IQ Wired?

I don’t have a whole lot of time and so I talked to two people, two companies and
it didn’t go very well I just say just weren’t good fits and I really didn’t know where to start after that so I kind of just stopped I just stopped. And then Nadia just happened to call me out of the blue and I spoke with her and it was just really good timing and she’s like oh like I can help you I can you know make some calls and do some research. So she did that piece of it for me and I just showed up to a meeting with with

hosting, and it actually spurred the project on. I had decided I really can’t deal with this right now it took up too much of my time and so with with her intervention we were able to get that back on track again.

What other projects has IQ Wired helped you with?

Well we moved our office and I had never been involved with the moving of an office before and so we had to get the phones changed, We needed internet connections and all that and she helped with all of that and it was not easy it was not easy. I don’t know what I would have done without Nadia’s help on that and it was difficult a Nadia did say looking be difficult Tom that she didn’t even know if we could do it and but you know Nadia was always there for us and I even called her once on a Saturday and she answered right away and got something taken care of us.

Oh I would that would be a ten. I just really felt like they focused on what we needed and that that’s not easy to find. So many people have other agendas and I didn’t feel that way with IQ Wired.

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“I have had trouble explaining what IQW does because I’ve never seen a business model like yours. I thought “how can this be a real business because how do they make money?”.  You explained that you get paid by the service providers and showed me a list of vendors and over time you proved to me that you were objective. When I need to explain what you do now, I say that mainly you help facilitate technical change” – VP of IT, Axion

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