Carrier Support

CARRIER TROUBLE TICKETS

If you are having service impacting issues please follow these these steps: 

  • Contact your service provider
  • Open a ticket and obtain a trouble ticket number
  • If you don’t feel that your repair issue is adequately addressed, please contact IQ Wired at 800-754-4815

COMMON CARRIER CUSTOMER SUPPORT NUMBERS

ACC Business
888-286-2686

AireSpring
888-320-7075 – Commercial
888-356-0706 – Residential

AT&T
800-222-0400

BCN Solutions Express
800-742-3220

Birch Communications (Access)
888-275-0777

Birch
866-424-5100

CenturyLink (formerly Embarq)
800-786-6272

CenturyLink (formerly Qwest)
800-603-6000 Customer Care
877-878-7543 – Integrated Access/VOIP
800-672-8520 – INet Access, DNS
800-860-1020 – Long Distance
800-229-6751 – Ethernet, Frame Relay
800-223-7508, opt. 1,1,3,2,2 – PRI T1

Comcast
800-391-3000 – SMB/Coax Customers
800-741-4141 – Ethernet Customers
877-543-3961 – PRI Customers
855-368-0600 – Mixed Orders

EarthLink (formerly New Edge)
877-693-9009

EasyLink
866-323-9707

Ernest
800-456-8353

Evolve IP
877-459-4347 option 5

foreThought
303-815-1000

Fusion
877-579-6453

Global Crossing
800-249-4672

InContact (UCN)
800-363-9602

InterCall
888-966-8686

Allstream (formerly Integra)
303-248-7000

Internap
877-843-4662

Level 3
877-253-8353

Masergy
877-462-7374

MetTel
866-638-6637
866-625-2228

NeoNova
866-431-2963

NetWolves
800-676-8870

Nitel
866-892-0915

Paetec
877-340-2555

PGi
888-569-3848

Power Net Global
866-813-1653

ShoreTel
877-654-3573

Spectrum (formerly Charter Business)
800-314-7195

Sprint
800-877-5045

Stratus Networks (formerly Access2 Go)
866-822-2246

TelePacific
877-487-8722

Time Warner Cable (now Charter)
877-892-2220

Level 3 (formerly tw telecom)
800-829-0420

Verizon Business
800-444-1111

West IP Communications (formerly Smoothstone)
888-728-0950

Windstream (formerly NuVox)
800-600-5050

Verizon (formerly XO)
800-421-3872

Zayo (formerly AboveNet)
888-636-2778