Case Studies


Buying Technology for a 50-person Radiology Group

Challenges

  • Designing the network that can deliver 100% uptime with a maximum 15 minute MTR in case of an outage
  • Identifying cost effective high quality bandwidth options for facilities located in remote areas
  • Receiving integrated engineering and pricing support from large telecom service providers
  • Finding vendors who can become an extension of the small internal IT to free up FTEs for strategic activities

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Managing Technology for Large Hospital System

Challenges

  • IT needed to centralize telecom procurement, processes and management previously done by individual hospitals
  • Invested a significant amount in an unsuccessful 3rd party telecom audit
  • Tasked with a corporate initiative to reduce IT costs by 10%
  • Network Director and Controller managing 20+ MACDs/month and 600+ accounts from 20+ technology vendors

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Managing Technology for Multi-State Bank

Challenges

  • Unable to find a solution for secondary WAN that would be 100% diverse from primary
  • IT utilized a telecom broker but felt that the service was focused primarily on CenturyLink and not vendor agnostic
  • Network team spent significant time managing administrative aspects of their WAN

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